A cancellation fee of 100% is charged if canceled a maximum of 12 hours before the event (Most of the products)
A cancellation fee of 100% is charged if canceled a maximum of 4 days before the event (Multi-city and Journeys)
A cancellation fee of 50% is charged if canceled a maximum of 8 days before the event (Multi-city and Journeys)
A cancellation fee of 50% is charged if canceled a maximum of 24 hours before the event (Paragliding, Santa Rosa de Cabal Hot Springs and Coffee Amusement Park)
